Management Consulting

Working with the client, to help the business achieve its goals.

management

Business Process Improvement & Cost Reduction Analysis

Using 6 Sigma methodologies, ODMPSI can improve your process and minimize your operating cost with our highly qualified industrial engineers and financial analysts.

Cost & Profitability Modeling

ODMPSI’s management consultants conduct a comprehensive analysis of your current processes, create workflow maps, and identify associated costs per process.

BSA/AML Compliance

ODMPSI can help any financial institution and non-financial money service business (MSB) keep their anti-money laundering (AML) regulations up to date with our expert BSA consultants and industry-best practices.

Client Experience Consulting

ODMPSI can help improve your service level that affect your market share and sales growth by identifying the bottlenecks stunting your growth and using our six phased approach to determine solutions for each one.

Outsourced Project Management

ODMPSI’s skilled project managers and project staff can manage various projects for our clients to accomplish any project that a client needs to complete within budget and on time.

Management Consulting

Business Process Improvement & Cost Reduction Analysis

Let ODMPSI’s highly qualified industrial engineers and financial analysts use Lean – 6 Sigma methodology to improve your processes and reduce your operating cost. We accomplish this by optimizing the efficiency of the task performed within any individual department or the entire organization. In addition,

  • ODMPSI’s consultants are 6 Sigma Black Belts and financial analysts that have expertise in the implementation of performance optimization and cost reduction projects.
  • ODMPSI improves productivity in the day-to-day process by removing the root cause of operational inefficiencies.
  • ODMPSI improves efficiencies by implementing new operational standards and analyzing labor utilization.

6 Sigma Methodologies

  • Process Mapping
  • Costing by product line to identify profitability of product
  • Reducing Variations
  • Errors with a process (rejects, returns, waste, etc.)
  • Follow the five steps of Define, Measure, Analyze, Improve, and Control (DMAIC) to solve root causes.
  • Tools Used: Charters, Failure Modes and Effects Analysis, Data Plans
  • Statistical Tools: Histograms, Pareto Charts, Regression Analysis, Hypothesis Testing, Fishbone Diagrams

List Methodologies

  • Reducing Waste
  • Decreasing Cycle Times
  • Tools Used: Value Stream Mapping, Just-in-time Inventory, Quality Function Deployment
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Cost & Profitability Modeling

Management Consulting

Cost & Profitability Modeling

ODMPSI’s management consultants conduct a comprehensive analysis of your current processes, create workflow maps, and identify associated costs per process. From this collected data cost and profitability models are created. Once the study is complete, we will create a Business Intelligence (BI) Executive Dashboard. Technology-driven data presented in a real-time dashboard helps executives, managers and other corporate end users make informed business decisions.

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Management Consulting

BSA/AML Compliance

Our Compliance practice provides expert support services to financial institutions and non-financial money service businesses (MSB) which need to comply with anti-money laundering (AML) regulations and industry-best practices.

BSA/AML Compliance Program Assessment

  • AML Compliance Reviews & Independent Testing
  • FCPA/Anti-Bribery Compliance
  • BSA/AML/OFAC Risk Assessments

BSA/AML Compliance Support

  • Enhanced Due Diligence – Offshore Entities/Beneficial Ownership
  • Transaction Look Back Reviews
  • High Risk Reviews and Alert Clearing
  • Know Your Customer
  • Project Management/Quality Assurance
  • Foreign Correspondent Bank Assessments
  • Special Investigations/Unusual Transaction Trends & Patterns
  • Customer Site Visits (Domestic/International)
  • Customer Site Reviews (Domestic/International)
  • Monitor System Validation
BSA/AML Compliance

Outsourced Project Staffing

  • ODMPSI provides the staff required to complete any size project.

Training

  • ODMPSI provides BSA/AML training tailored to your institution’s operations and specific job requirements.
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Management Consulting

Client Experience Consulting

Are clients complaining about your service levels? Is a poor service experience affecting your market share, your sales growth and your bottom-line? ODMPSI’s six phased approach can help you determine the root causes derailing your service efforts and create solutions to address each one.

  1. Organizational Development Initiative: Includes strategic planning sessions, management interviews and staff communications plan.
  2. Journey Mapping: Includes a complete analysis of your stores or locations using industrial engineering process mapping, time studies and mapping your customer’s journey determine root causes of poor service levels.
  3. Revise Procedures: Includes the creation of new streamlined customer service procedures.
  4. Revise and Create New Training Curriculum: Includes auditing existing training, creating new curriculum plan, and instructionally designing employee training.
  5. Implementing New Service Standards: Includes implementation of the new plan providing staff with new service guidelines and conducting applicable training.
  6. Project Evaluation: Includes creating an evaluation plan using incentive plans and mystery shopping to determine the project positive outcome.
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Management Consulting

Outsourced Project Management

ODMPSI manages various project for its clients.  ODMPSI assigns a project manager and required project staff to accomplish any project that a client needs to complete within budget and on time.  These projects vary depending on the client’s needs. Samples of these projects are:

Strategic Planning

Executives sometimes need assistance in creating a strategic plan for their areas of responsibility or the entire corporation. We work directly with the Board of Directors, Presidents, and Senior Managers by assisting them with this process. From planning the process to facilitating the strategic planning retreat, ODMPSI is there to help each step of the way.  ODMPSI will conduct SWOT Analysis, complete the strategic planning document, and outsource the management of the plan implementation.

ODMPSI’s Strategic Planning Process

  • Pre-planning goals and objectives of the process
  • Executive questionnaire, interview & executive summary
  • Facilitation of the strategic planning retreat
  • Your Mission
  • Vision of the future…business concept & objectives
  • Your Core Values
  • What exactly do you sell and who are your customers
  • Why should they buy your products
  • Identify strategic goals and objectives for 1 – 3 years
  • Gap analysis for critical business issues
  • Critical success factors
  • Resource requirements (technology, personnel, materials)
  • Develop a master project plan and individual initiative plans

Outsourcing technical writing services to create standard operating procedures

In many situations, one person in the department has most of the knowledge and employees line up to ask them questions. Many corporations have general procedures, but few are detailed enough to allow others to get the job done when the Subject Matter Expert is not available.

If this sounds like your corporation, let ODMPSI create step-by-step instructional SOP’s that eliminate inefficient operations. We meet with subject matter experts from each area and capture their best practices in one retrievable location.

ODMPSI places extensive project management and procedural writing experience at your disposal. ODMPSI has created procedures for various industries, including banking, supermarket, pharmacy, manufacturing, airline, and customer service.

Outsourced Client and Staff Retention Projects

  • Mystery Shopper Programs
  • Quality Safety Checks
  • Employee Satisfaction Surveys
  • Client Satisfaction Surveys

 

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Management Consulting

Business Process Solutions

ODM Performance Solutions, Inc. helps map out the processes, understand the steps, and identify bottlenecks. The final outcome is reduced costs and improved efficiency. Ultimately, saving money and helping the organization’s bottom line.

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